You are welcome to involve your family, whānau, or support people in your care as much or as little as you wish. Please let your nursing team know your preferences.

When you arrive, our reception team will confirm your details, apply your identification wristband, and record your nominated contact person if you would like your surgeon to provide an update following your procedure.

Once you are comfortably settled in your room, one of our nurses will help prepare you for surgery and explain what to expect during your stay. A dedicated nurse will be assigned to your care for each shift. For children undergoing surgery, parents or caregivers are welcome to answer questions and provide information on their child’s behalf.

Your surgeon and anaesthetist will discuss the procedure and anaesthetic with you and obtain the necessary consent. Please feel free to ask questions at any stage. We are here to support you to feel informed, comfortable, and confident in your care.

Your nurse will carry out routine assessments and recordings, and any other preparations required before your surgery. We will also provide an estimated timeframe for your procedure and recovery.

Keeping You Safe

Your safety is our priority. Throughout your stay, members of your care team will ask you to confirm details such as your name, date of birth, procedure, and allergies. While these questions may be repeated, they are an important part of our safety checks.

Supporting Your Needs

We want to ensure your individual needs are supported during your stay. Please let us know if you have any cultural, spiritual, accessibility, or other special requirements. We are happy to assist with requests for karakia, prayer, and the safe keeping of your taonga. If you would like your Taonga to remain with you during your procedure, please discuss this with our team so we can help keep it secure.

Personal Belongings

Where possible, please store personal belongings in your room cupboard or wardrobe before going to the operating room. If you have valuables, speak with your nurse about secure storage. While we take every care, Braemar cannot accept responsibility for lost or stolen items. Where possible, please keep valuables at home.

Rooms

At Braemar Hospital, we offer primarily single and some shared rooms. Room allocation is based on your clinical needs, funding arrangements, and room availability.

Children aged 12 years and under staying overnight with a parent or caregiver will be accommodated in a shared room with two beds. Patients whose surgery is funded by ACC or Health New Zealand | Te Whatu Ora may be cared for in a shared room.

We are committed to making your stay as comfortable, supportive, and private as possible, regardless of the room allocated to you.